These terms and conditions apply to all services, products and resources provided by MeYou Enterprises Pty Ltd, an Australian company trading as Australian Law Tutor.

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By booking a session, purchasing a product, using our website, accessing our resources, submitting work for review or communicating with us about our services, you agree to these terms and conditions.

 

1. Definitions
 

In these terms:

‘Australian Law Tutor’, ‘we’, ‘us’ and ‘our’ means MeYou Enterprises Pty Ltd trading as Australian Law Tutor, including its directors, employees, contractors, tutors, agents and subcontractors.

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‘Client’, ‘student’, ‘you’ and ‘your’ means any person who purchases, books, accesses or uses our services, products, website, resources or communications.

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‘Services’ means any tutoring, proofreading, consultation, academic support, study guidance, document review, masterclass, webinar, online course, digital product, study guide, downloadable resource or other service provided by us.

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‘Tutor’ means any person engaged by us to provide tutoring, proofreading, academic support or related services.

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‘Digital Products’ means downloadable resources, study guides, templates, recordings, online courses, masterclass materials and any other digital materials provided by us.

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‘Website’ means our website, booking system, online store, course platform, forms, payment pages and any other online platform operated or used by Australian Law Tutor.

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2. Nature of our services

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Australian Law Tutor provides academic support, tutoring, proofreading, study resources and educational services for law students and other learners.

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Our services are designed to help students understand legal concepts, improve legal writing, develop study strategies, prepare for assessments and build academic confidence.

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We do not guarantee any particular academic result, grade, mark, admission outcome, employment outcome or professional outcome.

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You remain responsible for your own learning, research, assessment preparation, assessment submission and academic conduct.

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3. Academic integrity policy

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3.1 General principle

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Academic integrity is central to all services provided by Australian Law Tutor.

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We provide guidance, explanation, feedback, examples, proofreading and academic support. We do not complete assessable work for students.

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You must not submit work created by a tutor, substantially written by a tutor, or generated through our services as if it were your own original work.

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3.2 Your responsibilities

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You are responsible for reading, understanding and complying with your university’s academic integrity, plagiarism, assessment, artificial intelligence and misconduct policies.

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You are responsible for ensuring that your use of our services complies with your university’s rules.

You must not ask us to write, rewrite, complete or substantially create an assignment, exam answer, research paper, thesis chapter or other assessable work for submission.

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You must not misrepresent our guidance, examples, comments or suggested wording as your own original work.

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You must use all tutor comments, examples, explanations and suggested language as guidance only.

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3.3 What we cannot do

 

We cannot:

• write an assignment for you;

• complete an exam, quiz, test or assessment for you;

• produce work that you submit as your own;

• rewrite your assignment so that it becomes substantially our work;

• conduct your entire research task for you;

• fabricate references, cases, legislation or sources;

• guarantee a particular mark or result;

• assist with any conduct that would breach academic integrity rules.

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3.4 What we can do

 

We can assist by:

• explaining legal topics and legal principles;

• helping you understand cases, legislation and legal tests;

• helping you plan and structure an assignment;

• helping you identify issues in a legal problem question;

• suggesting areas for further research;

• explaining how to improve legal analysis;

• reviewing drafts and providing feedback;

• proofreading for clarity, grammar, structure and expression;

• suggesting where arguments may need further support;

• providing examples for learning purposes;

• helping you develop exam preparation strategies;

• helping you improve study methods and legal research skills.

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3.5 Draft review and proofreading

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We may review drafts at any stage of preparation.

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Where a draft is substantially incomplete, we may provide guidance about possible areas for development, further research, structure and clarity. However, we will not generate original assessable content for you.

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Proofreading and draft review are intended to help you improve your own work. You remain responsible for all final content submitted to your university.

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4. Our tutors

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We engage tutors to provide services.

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We will take reasonable steps to ensure tutors have appropriate qualifications, experience or expertise.

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Where possible, we may verify a tutor’s educational background, professional experience or admission status. However, you acknowledge that qualifications, employment status, practising certificate status and professional roles may change over time.

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We may allocate, change or substitute tutors where reasonably necessary, including due to illness, availability, subject expertise, scheduling issues or service quality concerns.

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5. Bookings and payment

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5.1 Payment

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Fees are set out on our website.

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We require payment in advance before confirming a booking or providing any service.

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A booking is not confirmed until payment has been received and we have confirmed the booking.

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We may change our prices at any time. Price changes do not affect bookings already confirmed.

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5.2 Booking availability

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Tutor availability is not guaranteed until a booking is confirmed.

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We may decline a booking where no suitable tutor is available, where the request falls outside our services, where the request raises academic integrity concerns, or where we otherwise consider it inappropriate to provide the service.

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5.3 Cancellations and rescheduling

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Students may reschedule a tutoring session through the online booking system if more than 24 hours’ notice is provided.

 

If you need to cancel or reschedule within 24 hours of the session, you must email both your tutor and ben@australianlawtutor.com as soon as possible.

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Refunds or credits for cancellations within 24 hours are considered on a case-by-case basis. We understand that unexpected illness, emergencies and serious personal circumstances can arise. However, because tutors reserve this time and may be unable to offer the session to another student at short notice, refunds are not automatically provided for late cancellations.

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5.4 Tutor cancellation

If a tutor needs to cancel or reschedule a session, we will take reasonable steps to arrange an alternative time.

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If we cannot provide the session, you will receive a credit, replacement session or refund for that session.

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5.5 Late or non-attendance

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Students are expected to attend tutoring sessions on time.

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If you are late, your tutor will wait for you and email you approximately 10 minutes after the scheduled start time.

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If you have not attended by 15 minutes after the scheduled start time, the tutor may cancel the session and the session will be treated as missed.

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No refund or credit will be provided for missed sessions or non-attendance.

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If you are experiencing technical difficulties or an emergency, you should email your tutor and ben@australianlawtutor.com as soon as possible.

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6. Digital products, study guides and online resources

 

Digital Products are provided for personal educational use only.

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You are responsible for checking whether a Digital Product is suitable for your course, assessment, jurisdiction and university requirements.

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Because Digital Products are supplied electronically and may be accessed immediately after purchase, refunds are not generally available for change of mind once access has been provided, except where required by the Australian Consumer Law.

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You must not share, copy, resell, distribute, upload, publish, reproduce, adapt or commercially exploit our Digital Products without our written permission.

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7. Masterclasses, webinars and online courses

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Masterclasses, webinars and online courses are educational resources only.

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We may record live sessions. By attending, you consent to being recorded if your voice, name, image or chat contributions are captured. You may choose to keep your camera off and avoid using identifying information in chat if you do not wish to be visible or identifiable.

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Recordings, slides and materials may be made available for a limited time, at our discretion.

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We may refuse access to a masterclass, webinar or course if a participant behaves inappropriately, shares access links, breaches academic integrity rules or breaches these terms.

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8. Technology and online access

 

Our services are generally provided online through platforms such as Zoom, email, booking software, online course platforms or other digital tools.

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You are responsible for ensuring that you have a stable internet connection, suitable device, working microphone, working camera where required, and access to the relevant software or platform.

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We are not responsible for disruptions caused by your internet connection, device, software, university systems, third-party platforms or technical issues outside our reasonable control.

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If technical issues prevent a session from proceeding and the issue is within our control, we will take reasonable steps to reschedule or provide an alternative remedy.

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9. Refunds and consumer guarantees

 

Our services come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

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If there is a major failure with a service or product, you may be entitled to remedies under the Australian Consumer Law.

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If a service is not provided with due care and skill, is not fit for purpose, or is not provided within a reasonable time where no time is agreed, you may have rights under the Australian Consumer Law.

 

Where appropriate, remedies may include a refund, replacement service, credit, correction, re-supply of the service or other remedy required by law.

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Change of mind refunds are not guaranteed.

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Complaints and refund requests are assessed on a case-by-case basis.

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10. Complaints

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If you are dissatisfied with a service, product, tutor, booking or resource, you should contact us as soon as possible at ben@australianlawtutor.com

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Please provide your name, booking details, the service or product concerned, and a clear explanation of the issue.

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We will consider complaints on a case-by-case basis.

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Depending on the circumstances, we may offer a replacement session, different tutor, credit, refund, correction, explanation or other appropriate remedy.

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11. Withdrawal or refusal of services

 

We may withdraw, suspend, refuse or cancel services where:

• payment has not been made;

• no suitable tutor is available;

• the request raises academic integrity concerns;

• the request is outside our expertise or services;

• you behave abusively, dishonestly or inappropriately;

• you breach these terms;

• providing the service would be unlawful, unsafe, impractical or inappropriate.

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If we cancel a paid service and you have not breached these terms, we will provide an appropriate refund, credit or alternative service.

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12. Acceptable use

 

You must not:

• use our services for academic misconduct;

• ask tutors to complete assessable work for you;

• record sessions without consent;

• share private links, course access, study guides or resources with others;

• harass, intimidate, abuse or discriminate against tutors or staff;

• provide false or misleading information;

• infringe our intellectual property;

• use our resources for commercial purposes without permission;

• attempt to disrupt our website, booking system, payment system or online platforms.

 

We may suspend or terminate access if you breach this clause.

 

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12. Intellectual property

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All intellectual property in our website, study guides, templates, videos, slides, course materials, masterclass materials, written resources, examples, frameworks, diagrams, branding, logos and other materials belongs to Australian Law Tutor or its licensors.

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Purchasing or accessing our materials gives you a limited, personal, non-exclusive, non-transferable licence to use them for your own private study.

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You must not copy, reproduce, upload, distribute, share, sell, adapt, publish or use our materials for commercial purposes without our written permission.

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13. Student material

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You retain ownership of documents and materials you submit to us.

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You grant us permission to read, review, comment on, edit and otherwise use those materials for the purpose of providing services to you.

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We will take reasonable steps to keep your material confidential, subject to these terms and any legal obligations.

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We may use de-identified examples of common student issues, writing problems or study challenges for training, teaching, resource development or quality improvement, provided you are not reasonably identifiable.

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14. Privacy

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We collect and use personal information for purposes including providing services, managing bookings, processing payments, communicating with you, improving our services, complying with legal obligations and sending relevant updates or marketing communications where permitted.

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We may use third-party platforms to operate our website, booking system, payment processing, email marketing, course delivery, video conferencing and file management.

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By using our services, you acknowledge that your information may be processed through those third-party platforms.

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We will take reasonable steps to protect your personal information.

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You may contact us if you wish to access, correct or raise concerns about your personal information.

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15. Marketing communications

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If you subscribe, purchase a product, book a service or otherwise provide your contact details, we may send you educational updates, service information, offers or marketing communications where permitted by law.

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You may unsubscribe from marketing emails at any time.

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Transactional emails relating to bookings, purchases, accounts, access or services may still be sent where necessary.

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16. No legal practice or legal advice

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Australian Law Tutor provides academic and educational support only.

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We do not provide legal services or legal advice.

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No tutor-client, solicitor-client, barrister-client or legal practitioner-client relationship is created through our services.

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Any discussion of cases, legislation, legal principles, hypotheticals or factual scenarios is for academic and educational purposes only.

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You must not rely on our services as legal advice for real legal problems, disputes, transactions, litigation, employment issues, business decisions or personal legal matters.

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If you require legal advice, you should consult an appropriately qualified legal practitioner.

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17. Accuracy of information

 

We take reasonable care to provide accurate academic guidance and resources.

 

However, law changes over time and may vary between jurisdictions, universities, courses and assessment requirements.

 

You are responsible for verifying the accuracy, currency and relevance of any cases, legislation, legal principles, citations, commentary, examples or resources before relying on them or submitting work.

 

You are responsible for checking your university materials, prescribed readings, assessment instructions and marking criteria.

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18. Limitation of liability

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To the maximum extent permitted by law, we are not liable for any loss, damage, cost, expense, injury, claim or consequence arising from:

• your use or misuse of our services;

• your academic results;

• your failure to comply with university policies;

• your failure to verify legal authorities or academic requirements;

• technical issues outside our control;

• third-party platforms;

• missed deadlines;

• loss of data;

• indirect or consequential loss;

• decisions you make based on educational guidance.

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Nothing in these terms excludes liability that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.

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Where liability can lawfully be limited, our liability is limited, at our option, to supplying the relevant service again or paying the cost of having the service supplied again.

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19. Third-party links and platforms

Our website, emails, resources or services may include links to third-party websites, platforms, payment processors, video conferencing tools, legal databases or university resources.

 

We are not responsible for the content, availability, privacy practices, security or performance of third-party platforms.

 

Your use of third-party platforms may be subject to their own terms and policies.

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11. Force majeure

 

We are not liable for delay or failure to perform services caused by events outside our reasonable control, including illness, internet failure, platform outages, power failure, natural disasters, government restrictions, industrial action, emergencies or other events beyond our control.

Where this occurs, we will take reasonable steps to reschedule, provide an alternative service or otherwise address the issue.

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12. Changes to services and terms

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We may update our services, prices, tutors, products, resources, website and these terms from time to time.

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The version of the terms published on our website at the time of purchase or booking will generally apply to that purchase or booking, unless a change is required by law or is otherwise reasonable in the circumstances.

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Continued use of our website or services after updated terms are published constitutes acceptance of the updated terms.

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13. Governing law

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These terms are governed by the laws of Queensland, Australia.

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The parties submit to the non-exclusive jurisdiction of the courts of Queensland and the courts competent to hear appeals from those courts.

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14. Contact

 

Questions, complaints, cancellations and refund requests should be sent to:

Australian Law Tutor
Email: ben@australianlawtutor.com